Fiction Factory · Help Center

Help Center

Guides to reading, writing and earning on Fiction Factory. Pick a topic from the shelf, or search it.

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Quick answers

"Why did my comment disappear?"

It was probably flagged as spam — check for external links or promotional words (see Comments).

"Why is my post hidden?"

It was flagged as spam, paused by a moderator, left as a draft, or scheduled for a future date. The post page tells you which — and what to do about it (see Post Moderation).

"Why didn't the author's points change when I upvoted?"

Votes settle after a few minutes; only your final vote counts (see Voting & Points).

"How do I get paid?"

Enable sales on your posts, then request a withdrawal from My Earnings (see Earnings & Withdrawals).

"How do I unlock a badge?"

Every achievement has a milestone — views, comments, upvotes, sales. See Achievements & XP for the full list.

"What happens when a moderator marks my post as spam?"

Points and badges that the post earned you are removed, and a 10-point penalty is applied. If the flag is cleared later, they're restored (see Post Moderation).